Privacy Policy
Accrurex Pty Ltd (“Accrurex”, “we”, “our”, “us”) a trusted BPO Provider in AU/NZ, is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and platforms.
By accessing or using our services, you consent to the collection, use, and disclosure of your personal information as described in this policy.
Information We Collect
We may collect the following types of personal information when you interact with us:
Personal Identifiable Information: Your name, email address, phone number, postal address, and other details necessary for service delivery.
Business Information: Company name, ABN, and related business details.
Usage Data: Information about how you interact with our website and services, including IP address, browser type, pages visited, access times, and device information.
Cookies and Tracking Data: Information stored through cookies, beacons, and similar technologies to improve your experience and analyse usage.
How We Use Your Information
We use the collected information for purposes including:
Providing and maintaining our services
Managing client relationships and communications
Processing payments and transactions
Sending updates, marketing, and promotional materials (where you have consented)
Analysing and improving our website, products, and services
Ensuring compliance with legal and regulatory obligations
Disclosure of Your Information
We may disclose your personal information:
To our employees, contractors, and service providers to support service delivery
To third-party providers for IT, marketing, and business operations (bound by confidentiality obligations)
When required by law or to protect the rights, property, or safety of Accrurex, our clients, or others
With your consent, to any other third parties
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable website functionality
Remember user preferences
Improve performance and security
Analyse site traffic and user behavior.
You can choose to block cookies through your browser settings, though this may affect site functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.
Access and Correction
You may request access to the personal information we hold about you or ask for corrections if the information is inaccurate or incomplete. Requests can be made by contacting us (see below).
International Transfers
While we primarily store and process data in Australia, some of our service providers may be located overseas. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.
Changes to This Privacy Policy
As a leading BPO Provider in AU/NZ, we may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website with the revised effective date.
Contact Us
For questions, concerns, or to exercise your privacy rights with our BPO Provider in AU/NZ services, please contact us:
Accrurex Pty Ltd
Email: letsbpo@accurex.au
Website: www.accrurex.au
Last Updated: September 2025